Deliveries are kerbside only and the goods will be stacked as neatly as possible, the goods may be taken on to your property but is at the discretion of the driver and Atkinsons takes no responsibility for damages. If there is restricted access to the property please inform us when ordering so we can try and accommodate you.
Which areas do we deliver to?
We are based near Leeds in West Yorkshire and deliver using our own vehicles up to 60 miles from our head office. Please enter your postcode at the checkout to get a delivery cost. Beyond 60 miles we use a courier service for deliveries to the mainland UK which is £150.00, there is a minimum order value of £850 for nationwide deliveries. Northern Scotland, the highlands and Ireland are priced on application.
How much does delivery cost?
Cost is calculated at the checkout via your postcode. Area’s outside of our normal delivery zones are charged at £150.00 with a minimum order value of £850.
How soon will your order be delivered?
Once your order has been placed you will be contacted by our sales team to arrange a convenient delivery date. If you need your order delivered before a certain date please feel free to contact your nearest branch before ordering to see if this can be arranged. We aim to deliver within 3 – 7 working days of the order being placed.
Please note delivery times may be extended during weeks that contain Bank holidays and over the Christmas period.
Sheds, log cabins and summerhouses are subject to their own delivery timescale, please ask at point of order regarding delivery times.
Where will your goods be left?
Delivery is kerbside, which means that we will leave your goods as close to the front of your property without them being on the pavement or road, for example a front lawn or driveway. We do not deliver to back gardens. Nationwide deliveries by couriers will be delivered on a large pallet that will need to be unpacked by the customer.
When is delivery available?
We deliver between 8.00am & 5.00pm on weekdays and between 8.00am & 12.00pm Saturdays. We do not deliver on Sundays or Bank Holidays.
Can orders be collected?
Any order can be collected from the Factory outlet between normal opening hours. Please select click and collect at the checkout and select the branch which best suits you. You will be contacted and given a collection date. If goods are transported to a branch other than Castleford they will be held at that branch for 7 days and if not collected then returned to Castleford and a charge will be made for returning to the collection branch if you still require.
Do you need to be there to receive delivery?
It is always best if someone is there to accept the order, however we will deliver at your own risk if there is no one on site.
How will delivery be arranged?
Following receipt of your order our sales team will contact you within 48 Hrs to arrange a convenient delivery date. If we are unable to contact you or leave a message we will email you with the telephone number of the head office to contact us to arrange the delivery.
When you become a member at Atkinsons fencing, you’ll get 5% off your order.